How do we show people we care?

How do we show people we care about them? Is it because we remembered to text them on their birthday?   Or because we bought them an expensive Christmas present?  Maybe we’re imagining something more ‘Hallmark’, that we’re their family and, “they just know, you know?”  Are these really enough to constitute the foundation for…

The Peter Principle

Let’s imagine a promotion parable… An employee is identified as faster and smarter than most of their peers.  Management decides to promote them to team leader; their role evolves.  Because this employee already knows how this team functions, they also excel in this role, producing results and success amidst the environmental stresses to which they…

Common Interview Mistakes

Interviewing is a skill Our administrative team interviews about fifty people each year.  While we do find several polished applicants, we find even more who make common interview mistakes.  Unfortunately, it only takes about 90 seconds to identify people in the latter group.  Making the most out of an interview means delivering a clear message…